All Pharmacies & Laboratories at your fingertips!

PharmaCharmdelivers a huge variety of pharmaceutical products directly to your door. With PharmaCharm, customers have a quick and easy way to get the medication they need online or consult a specialist - almost anywhere, anytime.

No , PharmaCharm  is an online platform for buying and delivering pharmaceutical products. It connects you to your local pharmacy for the products you have chosen.

You can always use the chat in the application, write to us at support@pharmacharm.comor call us at +359 894707390.

We are currently developing our own service for fast delivery of your orders. Until then, we work with partners such as Speedy and Glovo to guarantee delivery within 24 hours delivery within 24 hours.

Because you will expand your capabilities through our large customer base. Order processing and operations become easy for you through our platform, and the artificial intelligence  of the platform helps customers find any product quickly and easily.

Because it finds the best offer for the product you want in the nearest pharmacy and gives you information about it, including whether it is available. You can order the necessary medicines or cosmetics for any address in Bulgaria. In addition, our app will remind you to take your medicine on time.

Currently, through the app you can only order products for which noprescription is required. With the introduction of e-prescriptions in 2021, we have started working on integrating them so that we can ensure the ability to be executed online as quickly as possible.

Processed and delivered orders can be returned if their appearance is not damaged, the packaging is must be preserved and they are must be returned for valid reasons. Please note that certain pharmaceutical products cannot be returned for hygienic reasons. You can read more in our terms of use. In case of return or replacement, please call +359 894707390.

f you are dissatisfied with the order received, please contact us at +359 894707390, support@pharmacharm.com or via the in-app chat. We will contact you as soon as possible.

In order to protect children and adolescents, only adults can place orders through the application- respectively, it is necessary for a parent or guardian of the child to enter their information in PharmaCharm. Delivery can also be made only with a valid address, telephone number and name of an adult - parent or guardian of the child. We reserve the right to verify the age of the recipient of the medication upon delivery.

After downloading the app, select the desired products and add them to your cart. When you go to the 'Basket' section, you will be able to change the quantities you have ordered. You choose an address (or enter a new one) to which the order will be delivered. You can also select the 'Pick up from place' option to go to the pharmacy and receive your prepared order. You can choose how to place your order - PharmaCharm selects your products based on the lowest price, highest availability or the nearest pharmacy. Please note that limited availability of certain products (marked in yellow) may delay delivery. Be sure to apply the various discounts that you are entitled to based on the specific order. Finally, select a payment method and click 'Order'. Your order will be processed as quickly as possible.

elp2Go delivers your products without adding any additional shipping costs. However, some partner pharmacies may charge extra for order processing.

n principle, you can order the quantity you need, as long as it is available. In some cases, however, certain products may have medical restrictions (such as painkillers).

Barcode search is possible in PharmaCharm - just scan it. The barcode identifies the product and can be found on the packaging. If you search for it, you will be sure to order the same product, which is very important for medicines.

As we work with Speedy, we can deliver your order anywhere in Bulgaria within 24 hours. We work with different couriers in different cities, so faster delivery within big cities is possible.

Any adult who can provide a personal address (for delivery) and a phone number can order with PharmaCharm.

We apologise for the inconvenience! If your order is wrong, please contact us at +359 894707390, support@pharmacharm.com or via the in-app chat. We will contact you as soon as possible to resolve the misunderstanding

At the top of the 'Basket' screen you can select 'Pick up from place'. When your order is processed and ready, you will receive a notification through the application of your mobile device. Please make surethat the address of the pharmacy from which you will take your order is convenient for you - sometimes, in order to choose the best price or the highest availability of products from your order, PharmaCharm can order from a pharmacy that is away from you!

We are currently developing our own service for fast delivery of your orders. Until then we work with couriers - partners, respectively the standard delivery is within 24 hours, and in different big cities a faster deliveryis possible. Please note that the limited availability of products in your order may delay delivery.

If the provider has a problem finding your address, they will call you for further clarification.

PharmaCharm does not add fees on the prices of suppliers- you only pay their price. Some partner pharmacies offer free shipping as a discountif your order exceeds a certain amount.